Unveiling the Leaky Pipeline: The Importance of Retaining Women Leaders for a Thriving Dairy Industry

What do you imagine it’s costing you, or more specifically your organization, in terms of time, money and resources to invest in developing emerging leaders who don’t stick around long enough to become your senior leaders?

Well, the answer is…A trillion dollars… That’s what U.S. businesses are losing every year due to voluntary turnover (Source: Bureau of Labor Statistics).

Voluntary turnover costs money. But, as any leader or manager knows, turnover has many costs that never register directly on a spreadsheet.

Losing your best people means losing your reliable winners, your constant innovators and your most effective problem solvers.

Internally, it significantly erodes team morale, while externally, it leads to the loss of valuable customer relationships. Considering that a significant proportion of this voluntary turnover comprises women, it becomes imperative for the Dairy industry, as well as the broader Food and Beverage industry, to undertake systemic changes.

Some of the top factors pushing women to depart from their roles include a lack of flexible work arrangements, inadequate paid family leave benefits, micro-aggressions in the workplace, inequitable pay, and a lack of development and career progression opportunities.

By investing in and supporting women leaders, organizations can drive long-term success by tapping into diverse perspectives and in turn, enhance innovation. While the root cause to these problems has been detailed by many researchers and experts, at Females in Food, we know first hand that if the solution was singular or easy – the industry would have already achieved gender parity in the industry.

To achieve meaningful and sustainable progress towards gender equality, the dairy industry needs to focus on two broad goals: getting more women into leadership positions and retaining the women leaders they already have.

However, two pipeline challenges put gender equality out of reach for most companies; the broken rung and the fact that women are leaving the workplace at the highest rate than in years past.

According to the 2022 Women in the Workplace report, we have seen modest gains in representation over the last eight years, however, with only 1 in 4 C-Suite leaders being women, they are still dramatically underrepresented.

Put the glass ceiling aside, the Broken Rung phenomenon is causing women to fall off the corporate ladder in droves. The broken rung refers to the phenomenon where women are disproportionately underrepresented in leadership positions, particularly at the first step up into management. This is a problem in the workplace for 4 reasons:

First, it limits diversity and the range of perspectives and experiences that are brought to the decision making process.

Second, it perpetuates gender stereotypes; when women are consistently passed over for promotions, it reinforces the idea that women are less capable than men in leadership roles.

Third, it can lead to a lack of role models; when women don’t see other women in leadership positions, it can be difficult for them to envision themselves in those roles.

Fourth, the economic consequences for an organization and the broader industry are real numbers that can’t be ignored. We know that when women are not represented in leadership, the earning potential and overall economic growth of a company and industry is reduced.

In a 2023 poll of 168 women in the dairy industry by IDFA, 61% of respondents said their gender has played a role in their missing out on a raise, promotion, key assignment, or chance to get ahead and nearly half of the respondents believe women have fewer opportunities to advance in their organization than men.

These are sobering statistics for the Dairy industry and part of the reason women are leaving the industry and workforce at greater numbers than ever before. It’s time for the dairy [and broader F&B] industry to take action and create a more inclusive and empowering environment for women to thrive and lead.

Together, we can do this by addressing the root causes for why women are leaving. Additionally, organizations can create workplaces that foster and champion women’s contributions such as implementing career development programs, mentoring and sponsorship initiatives, fostering community and networking opportunities, and adopting inclusive policies which are essential steps toward building a more equitable industry.

In addition, it’s important to recognize that women and men need different kinds of networks to succeed. In a recent study by Harvard Business Review, it was found that women who have a diverse and tight inner circle of female contacts are more likely to land executive positions with greater authority and higher pay. Women leaders are hungry for connection with other women who are or who have been on a similar journey and desire a place where they can candidly ask for help, share ideas, and receive ongoing professional development. This can be achieved by establishing internal ERG groups or by allowing female employees to join membership associations, such as Females in Food.

In order for the Dairy {and broader Food and Beverage] industry to thrive, it is crucial to acknowledge the need to address the existing leaks in the leadership pipeline. By doing so, we can prevent the loss of exceptional leaders and avoid wasting valuable time and resources on recruitment and development efforts that do not yield sustainable returns. This entails conducting a thorough assessment of what works and what doesn’t for women within your organization, setting specific and measurable goals for improvement, and holding yourself and your leaders accountable for driving progressive change.

It is essential to believe that change is possible and within our grasp. We must recognize that it starts with individual actions and a focus on progress rather than perfection. As the saying goes, “We can go fast alone. We can go further together.”

Start by initiating the important conversation within your company, knowing that there is industry support and valuable resources available through groups like Females in Food, which are dedicated to facilitating the necessary and desired shifts.

Let us remember the wise words of Ruth Bader Ginsburg: “Real change, enduring change, happens one step at a time.” By taking these steps together, we can create a more inclusive and prosperous future for the F&B industry.

Get Ahead of the Curve – How to stand out at work during times of crisis

It’s no secret. The world, as we know it, is undergoing a time of crisis. No country or continent is a stranger to change, but perhaps we’re not used to such a unified sense of confusion.

However, rather than feeling helpless or like a sense of impending doom is hanging over you, we encourage you to take this time to work on yourself, continue to flourish and endeavor to find new ways to stand out in the crowd. For many of us, our jobs are in a state of flux. Whether you were working towards a promotion before now, or you were actively hunting down that next role, here are a few things that you can start doing to keep pushing your career forward.

… Because we will come out of the other side of this – and you can come out stronger than you might have thought possible…

Networking in isolation

It sounds kind of counter-intuitive/impossible… but it really isn’t.

Just as you jump on Houseparty or Facebook to call your family, you could be sipping a virtual (or real) latte over a chat with your colleagues. You could be organizing catch-ups with your seniors, showing initiative and going out of your way to ‘see what you can do to help’. Those that reach out are remembered! Get yourself on Zoom and start networking in isolation! (Hey, no one needs to know you’re only wearing a pantsuit on your top half…)

Stay present in your industry by catching up with others in the same field. For us, that’s our Females In Food community. Together, we discuss the challenges we’re facing in our relative roles, discuss where we’re going next, and mastermind the moves we need to make to keep on growing – all whilst supporting each other in our individual journeys. 

Be a social butterfly

Sure, you can’t gossip over the water-cooler or grab an after-work cocktail with your colleagues, but that doesn’t mean you can’t have lighthearted, inspiring, or insightful conversations…

Use your social presence to boost your professional brand. On LinkedIn, reach out to people and start conversations. Keeping your network small does nothing for you – you might think that it keeps you safe or protects your professional presence, but it actually renders your profile ineffective. Don’t be afraid to comment on relevant threads, jump into debates (with an air of impartiality) and post your own thought-provoking insights.

As with networking, no one remembers the person who said nothing. Add something constructive to the conversations around you and get your name out there in a professional and targeted way. Think about what your future employer or promotion-deciding-seniors would want to see from you…

Be an initiative taker

There are so many ways in which you can take initiative in your role, especially if you’re currently working from home. Operate under the premise of doing things before they are asked of you… for example:

  • Send update emails or reports to your boss on a regular basis, before they ask for them.
  • If you’re customer-facing, do the same thing. Update customers and get in touch with them before they start asking you questions.
  • If you’re currently out of work, take the initiative within your own schedule. Work on your social profiles, spruce up your CV, take some classes or undertake industry research.
  • Don’t stop applying if you’re looking for a new position. Industries such as the food industry are still hiring – because these industries must remain stable, no matter the global or economic climate.

Within specific industries, the initiative might look different. 

  • In supply chain, that might involve preparing for a shortage of drivers or forecasting demand ahead of time.
  • In foodservice, you might want to consider the rerouting of your product offering. If people can’t enter your premises, how can you go out to them? Have you created a re-opening plan? What strategies can you use to encourage people back through the door?
  • In marketing, how can you futureproof the image of your business? What pivots or initiatives could you introduce to protect the current business’ goals? How could you console and pacify your customers?
  • In food science, stay sensitive to the short term demands of this crisis, but don’t neglect your edge of innovation. Stay current and stay curious.

Future proof yourself

If you’re finding that you have a little more time on your hands than normal, excellent! Now is the perfect time to do all those ‘better-myself’ tasks that were on your pipedream list.

Whether you’d like to take on a secondary qualification or start a project on the side, use this time to bolster yourself in your industry. Like we’ve said before, the action takers, talkers, and do-ers are the ones that are remembered. How could you make yourself indispensable when this all blows over?

Overwhelmed with it all

Now, while there are a lot of tips in this article, it’s important to avoid analysis paralysis.

This is a stressful time. You’re entitled to feeling overwhelmed – in fact, you’re entitled to a few days under the covers, pretending it’s not happening. But don’t let that become the norm – don’t let overwhelm rob you of these opportunities.

Create a plan of the things that you want to achieve and just hit one thing at a time. Lists that are as long as your arm, that never get ticked off, are just going make you feel like an instant failure. Pace yourself, prioritize, and take the breaks you need.

Pro Tips For A Successful Job Search

“Fall Seven Times, Stand Up Eight”

Feeling like your job is at a standstill? That it just doesn’t seem to be moving in any direction? – You feel stuck, performing the same uninspiring tasks day in and day out, waiting to be challenged? Feeling your self-confidence slipping away as others around you are promoted? Familiar with the feeling? If you are eager and excited about moving up and becoming more of a key player in your company and actively seeking opportunities to do so then Females in Food Membership Community may be what you’re looking for. Tap into a network of women in the industry who can offer you all the guidance and support you need. Take a peek, what have you got to lose!

Job searching made easier

Maybe you want to land your dream job and you have no idea how to go about applying – after all, isn’t it just about sending off your resume and hoping against all odds that they pick your resume? After all, you’ve got all that it takes – or so you thought. Whether you are looking at getting promoted at your current company or ready to apply for that dream job, here are some good tips to start getting noticed at work – Later, we’ll review and revamp your resume and help you stand out in this hugely competitive market.

  • Do an outstanding job no matter what you do, every day. That will get you seen by your boss and other top leadership because of the valuable contributions that you are adding to the company
  • Volunteer your services and use your skills so that management and co-workers see what an invaluable asset you are.
  • Don’t be confrontational and try to get along with everyone: Treat others as you want to be treated.
  • Help co-workers if you think they might need some assistance without expecting favors in return – do it just because you are kind and want to.
  • Become an expert in a particular area because people turn to problem solvers, from peers to upper management. Look for great opportunities where you can apply these skills, then volunteer for projects where you can show them off.
  • Continuously prove that you are the best thing that happened to your company! Not just one time. Every day when you go to work, you need to show your boss your value.
  • Always remember that your career is your responsibility. Continuously strive to improve yourself, and work to define your career aspirations and plans. Share this with your boss, asking for his or her help and support. Register for classes, seminars, conferences, etc

Making you and your resume stand out

At last you find the dream job you’ve been searching for. You want it desperately but there’s going to be plenty of competition applying for the same position. How do you make yourself stand out to recruiters and hiring managers? Here are some helpful reminders:

  1. First, how does your resume look?  It is important that your qualifications match the job you’re applying for. An appealing all-important cover letter should be next on the list. You’ll need to highlight your professional qualifications so that they match the hiring requirements. What you are offering needs to be presentable and match with the networking sites you might be on, i.e. LinkedIn, Facebook.
  2. Use your connections to boost your search – they could bolster your resume or even get you an interview. Don’t procrastinate when you see something you want – go for it!
  3. Practice your interview that might come – do you know everything about the company you want to join when they ask you questions? Are you ready with the right interview clothes so you look professional? Remember, first impressions count and you want yours to be positive!
  4. Always follow up with Thank You Emails! It’s a small gesture that goes a long way in helping you stay memorable.

Modern job searching is constantly evolving. It’s no longer the simple format of applying for the job and hoping to get a call for an interview.  It is rare to get offered a job after simply putting in an application, going to a job interview, and getting an offer. Today’s job market is a very competitive, network-driven job market. A successful woman will have used a variety of strategies in order to reach her goals. She will establish a social presence; she will target companies she wants to work at, and she will have made it easy for employers to find her online.

Look what the experts say are key tips to successful job searches today in the competitive marketplace

  • Keep your résumé short and concise: The experts say that the hiring managers and the computer algorithms they use to sift through all the resumes are rapid. That means you need your CV to be one that reads quickly and is in small bites., using key terms. Today, typical CVs are scanned in a matter of 6-10 seconds. Use just one contact email address, one phone number, and your LinkedIn profile URL, for example.
  • People consider hiring a coach so that they are up to date with video interviewing skills. As you know, many employers rely on video conferencing for long-distance screening interviews. That means lots of job seekers use coaches so that they can excel in their video interviews.
  • You may not have known this, but in the last couple of years, LinkedIn has been one of the key platforms for connecting employers with qualified candidates. When you have a sharp LinkedIn profile, it is considered by some as being even more important than having a great résumé.
  • Go beyond the usual: If you want to impress your boss, you need to differentiate yourself from others. These three things will set you apart:
    • Your attitude
    • How you treat others
    • How you act when you think no one can see you

When you’ve landed the job, here are fab ways to make and keep your good impressions at the workplace

  • Be a trailblazer – forthcoming with new ideas, originating new proposals, not being afraid to make your own tracks.
  • Keep people informed because then you save them from distractions, speculation, and rumors.
  • Be the go-to person – That really does make a big impression – a person of value.
  • Think Long-Term While everyone is worrying about today’s problems, be the one to think about the solutions for tomorrow. Be sensitive to issues and trends before they become a problem.
  • Speak with confidence, sharing what you know, letting others know you can be helpful and supportive.
  • Be an initiator because making an impact means seeing what needs to get done and taking the initiative to do it.
  • Be an active listener by paying attention to what people say. Focus on the speaker instead of thinking about how you will answer.
  • Go the extra mile and do your job with excellence.

With this positive mindset, you will be able to take on tasks with enthusiasm and pleasure – it will take you far. By taking the lead by serving others, not only will you stand out, but you will leave strong and lasting impressions behind!

Leadership vs. Management: What’s the Difference and Why it Matters

Every manager isn’t a leader, and every leader isn’t necessarily a manager. It’s easy to assume that the two positions are one-in-the-same, but they’re actually not mutually exclusive. And if that’s true, then the concept of leadership and management must be vastly different. So, what is the difference between leadership and management, and why does it matter? Let’s dive in.

 

What is Management?

Indeed.com defines management as “the coordination and administration of tasks to achieve a goal. Such administration activities include setting the organization’s strategy and coordinating the efforts of staff to accomplish these objectives through the application of available resources.” All that to say that a manager is the person responsible for administering and guiding the tasks. Common skills of a manager include critical thinking, problem-solving, time management, goal setting, and execution. They’re the tactical person on the team that sets expectations, plans, performs, and manages the team along the way.

 

What is Leadership?

Leadership is the act of leading. It’s when an individual, group of individuals, or organization is in a position to influence or guide others. Leaders motivate employees to accomplish a common goal and lead by example. They’re innovative, empathic, communicative, and have a vision. Leaders are self-aware employees who focus on developing others for the common good of the individual and the organization.

 

Key Differences Between Being a Leader and Being a Manager

The key difference between managers and leaders is that managers define goals and instruct employees to achieve them while leaders inspire employees to achieve those goals. Leaders earn the respect of others and foster a respectful team environment. Their actions speak louder than words, and they make the right decision even when it’s not the easiest decision.

 

Why it Matters & How You Can Become a Leader

Great managers are also great leaders, but great leaders can come from any level in an organization. A manager, by definition, is in a position of authority at a business to manage a team. But leaders, on the other hand, can exist at any level of a business no matter where the individual is in their career. From individual contributors to managers to executives, everyone has the ability to lead others.

 

So, what steps can you take today to position yourself as a leader in your organization? Try these:

 

Lead By Example

Be the type of leader you want to work with by leading by example. You never know who is watching and who may become inspired by your actions because everyone can inspire.

 

Develop and Foster Relationships

Connect with individuals across your organization. From interns to directors, everyone matters, and everyone plays an integral part in a company’s success. Make it a point to foster the working relationships you have and reach out to those you don’t know.

 

Be Equitable and Inclusive

Leaders are thoughtful. They take everyone into consideration when making decisions, and they’re equitable. From their views on gender parity and race to remembering to pick up a special treat for the employee with a food allergy during a birthday celebration, they’re inclusive and recognize every individual’s efforts and contributions.

 

Communicate Effectively

Regardless of your position, communication is vital. Every employee needs to be able to communicate their aspirations and needs. Great leaders communicate often and effectively.

 

Have a Positive Attitude

Carrying around a negative attitude isn’t going to inspire or motivate anyone. There’s always a silver lining to be found, even in the toughest of situations. Be kind and have a positive attitude. It’s more contagious than you think.

8 Books That Will Take Your Career to the Next Level

There’s nothing like a good book to provide you with a few words of wisdom, especially as it relates to your work life. No matter what phase of your career you’re in, here are eight books that are guaranteed to help you level up your career.

How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job

by Sally Helgesen and Marshall Goldsmith

If you need to identify and break the habits that are holding you back, look no further than How Women Rise by author, speaker, and leadership coach, Sally Helgesen, and American leadership coach, Marshall Goldsmith. Through their years of expertise, they’ve helped women reach greater heights in their careers by knowing their unique strengths and identifying common behaviors that prevent them from rising to the next level, like reluctance to claim achievements, building rather than leveraging relationships, the desire to be perfect, and more. This book will give you the clear path forward you’ve been looking for.

You’re Worth It: Navigating Your Career in Corporate America

by Ha-Keem Abdel-Khaliq

This new release will help you figure it all out. Ha-Keem Abdel-Khaliq is an accomplished speaker, author, and Associate Vice President in Human Resources. In his debut book, he explores the fundamental truths about working in corporate America and uncovers the critical insights that will position you for success across your career.

The Politics of Promotion: How High-Achieving Women Get Ahead and Stay Ahead

by Bonnie Marcus

When you’re trying to understand and navigate office politics to score that promotion you deserve, author, executive coach, and international speaker, Bonnie Marcus, will tell you everything you need to know in her book The Politics of Promotion. Bonnie will teach you why excellence and achievement are not enough to get ahead and how networking with power and intention can make all the difference. This book provides you with a proven method to become a bigger player in the workplace so you can avoid mishaps that can add years to your climb up the ladder.

What Next? Your Five-Year Plan for Life after College

by Elana Lyn Gross

If you’re just starting out in your career and need a plan for your future, this is the book for you. Journalist, Elana Lyn Gross, breaks down everything you need to know about how to navigate your career and life after college, including how to write your resume, interview tips, and more. She also dives into finances, wellness, and relationships, because we all know how important mental and financial health are to our work and life. Even if you’ve been out of college for a few years, this book is the survival guide you’ll wish you had when you graduated.

The Confidence Code: The Science and Art of Self Assurance – What Women Should Know

by Katty Kay and Claire Shipman

Journalists, Katty Kay, and Claire Shipman, dive into science to help us answer the question, “Does confidence come from our genes, or can we learn it?” They visit research from leading psychologists who explain how we can become more confident by taking action and courting risk. The book dives into interviews with women leaders as they examine how they have tapped into their confidence and how a lack of confidence impacts our leadership, success, and fulfillment at work. Becoming confident requires a choice, and this inspiring and insightful book will show you how to harness the power of confidence to become your best self.

Power Moves: How Women Can Pivot, Reboot, and Build a Career of Purpose

by Lauren McGoodwin

As CEO and Founder of Career Contessa, a career site built for women, Lauren McGoodwin teaches you how to harness power moves to actively guide the direction of your career. With real-life examples from successful women, a handbook filled with practical information and advice, and a foundational tool kit organized into four critical sections: self-care, relationships, career, and money, you’ll be able to develop a daily power moves habit to help you make big moves today.

Big Magic: Creative Living Beyond Fear

by Elizabeth Gilbert

If you need to tap into your creativity to take your career to the next level, Big Magic by Elizabeth Gilbert is a must-read. Gilbert offers insights into the mysterious nature of inspiration and asks us to embrace our curiosity. By discussing the attitudes, approaches, and habits we need in order to live our most creative lives, she gives us the wisdom we need to tap into our own creativity to conquer our next venture.

The Making of a Manager: What to Do When Everyone Looks to You

by Julie Zhuo

This book is the everything-you-need-to-know field guide to becoming an awesome manager, even if you feel like you don’t know what you’re doing. Julie Zhou is the Co-Founder of Inspirit and a former vice president of product design at Facebook. In her book, The Making of a Manager, she gives you the advice you need to know to gain your confidence as a manager and lead your team to new horizons.

What’s the Difference: Venture Capitalists, Private Equity Firms, and Angel Investors

There’s a lot of business terminology out there, and it can get confusing to keep it all straight. For example, what’s the difference between venture capitalists and angel investors? If you need a straightforward explanation, so you don’t feel like a deer in the headlights the next time it’s brought up in conversation, look no further.

Who are Venture Capitalists?

Venture capitalists, also known as VCs, are private equity investors or firms who provide capital to high-growth potential companies, like start-ups, early-stage companies, or small businesses that wish to expand. Since venture capitalists seek high growth potential companies, there is often high risk associated with investing.

What is Private Equity?

Private equity is investments made from high net-worth individuals or companies in businesses that are not publicly traded. Private equity investments are often pursued to obtain a high return on investment (ROI). Private equity differs from venture capitalists because they buy and invest in different companies in different amounts of capital. Private equity firms usually invest in more established companies as opposed to venture capitalists who invest in companies in their early stages of growth.

Who are Angel Investors?

Angel investors are individuals who provide capital for businesses, usually in exchange for ownership equity. The funds are often a one-time investment to get the company off the ground or support the company during the early stages of business. Angel investors are typically individuals with high net worth who invest their own money.

How to Find an Investor?

As with most big decisions, do your research. Get clear on what type of investor you’re looking for, what you need, and what you’re asking of your investors. There are excellent resources online to help you search for angel investors or give you an idea of the best venture capitalists.

Want to join a community of women you can brainstorm ideas with and connect about topics like this? Join the Females in Food Community today!

How to Network Virtually

Networking is an essential business skill. Whether you love it or hate it, there’s no denying it’s important. Amid the current Coronavirus pandemic, you’ve likely traded in your high heels for slippers and may have even breathed a sigh of relief thinking you’re off the hook from networking. But, not so fast.

What if we told you that you could network from home. Yes, even in your sweatpants, if you want to. Forging valuable connections and having honest conversations aren’t canceled just because you’re working remotely. Here are five ways you can connect with the outside world, even when you’re stuck at home.

Reach out to Existing Connections

If networking gives you the cold sweats, this is the most comfortable place to start. Whether you’ve worked hard to grow your network or you can count your connections on one hand, everyone has someone they can reach out to. Think of a person you haven’t caught up within a while, like an old coworker or mentor. Shoot them an email, send them a text, or even pick up the phone and give them a call. Video conferencing platforms like ZoomGoogle Hangouts, and Facetime, make virtual networking a breeze. Use this time at home to nurture the relationships you have so they’ll be even stronger the next time you can meet up in person.

Grab a Virtual Coffee

Is there someone you’ve been meaning to reach out to? Maybe you met at a previous event and never followed up, or you’re a part of the same organization and haven’t had a chance to chat yet. Reach out and offer to grab a coffee, at home that is. Schedule a time for a virtual coffee date to finally get that touch base on the calendar.

Connect on Social Media

We all have those people that we admire from afar on social media. Whether they’re the top in their field, they share great advice, or they’re a fun account to follow, reach out! If the thought of contacting your social media idol sounds intimidating, think again. While the internet can be full of trolls, most people on social media are nicer than you think. Comment on a post, slide into their DMs, reply to a tweet, or if you can find an email address, send them a quick note. Tell them how much you admire their work and their social presence. Even if the exchange is brief, it’ll feel good to put yourself out there, and they’re sure to appreciate your kind words. And who knows, maybe you’ll spark up a conversation that can lead to a great friendship.

Send a Cold Email

Brainstorm thought leaders in your organization and potential mentors that you haven’t had a chance to connect with face to face. Send them an email from your work address, asking if they want to connect. More often than not, people are open and willing to help others, especially those they work with. Set up a time for a phone or video call to chat. If you work at the same company, chances are you’ll have more to talk about than you think. Want to think bigger? Send an email to someone in your community or industry that inspires you. Tell them how much you admire their work and ask if they’d be willing to virtually meet for a 15-minute call.

Online Communities

Even before the time of COVID-19, the internet was full of online communities. From Facebook groups to webinars to organization forums, find a community related to your industry or line of work, and get connecting! These conversations should come easily because you already have a common interest. Post in a group or send an email to a speaker or panelist of a recent webinar you attended. Having a jumping-off point makes networking seem a lot less scary.

Imposter Syndrome – How to Quiet Your Inner Critic

Do you ever hear a little voice in your head saying, “You’re not ready. It’s already been done. I just got lucky. What will everyone think? Do I know enough to be here?” If you’re nodding your head right now, then you have been impacted by imposter syndrome.

Imposter syndrome has been everywhere in the last few years. Michelle Obama talked about it in her book, Becoming. There are articles on imposter syndrome in every kind of publication, from Harvard Business Review to Elle magazine. You can find quote after quote from successful people that have suffered from imposter syndrome. But what is it, exactly? And more importantly – what can you do about it? That’s where we’re headed now!

To a certain degree imposter syndrome is self-explanatory. It’s feeling like an imposter or a fraud or questioning if you really belong – even though you are successful. The crux of imposter syndrome is thinking of your skills, qualifications, and experiences as lower or worse than they actually are. We all know people who overinflate their skills and abilities. Imposter syndrome is the opposite.

Imposter syndrome is also something you experience, not something you have. Even though it’s called a “syndrome,” it’s not an actual diagnosis. You will also hear it referred to as the imposter complex or imposter phenomenon, which are probably more accurate terms, but imposter syndrome just rolls off the tongue more easily, doesn’t it?

There is a huge spectrum of how people experience imposter syndrome. It’s a daily companion for many.  I’ve had multiple individuals tell me that every day they feel like today’s going to be the day their company finally realizes they have no idea what they’re doing and someone is going to come tap them on the shoulder and escort them out of the building.

For most people imposter syndrome is more situational. You might feel completely confident most of the time and then you have to present to a group of senior leaders and you suddenly feel like you have no business even being in the room, let alone presenting. Or you’re great in your current role, but the moment you start to think about a job change, you wonder if your success is just because of the company, team, or boss and not because of YOU. Or you go after a big new client and after they sign on the dotted line you feel like you won’t be able to pull it off, that you’ve just gotten lucky and have been fooling them.

Sound familiar? You’re not alone. At least 70% of people experience imposter syndrome. It shows up in all the places you don’t want it – around executives, negotiating your salary, sharing ideas, speaking up in a meeting, applying for new jobs, thinking about starting a business, going after bigger clients, sharing on social media, public speaking – the list goes on and on. Imposter syndrome is more likely to make an appearance anytime you’re outside of your comfort zone.

The good news is you can do something about it! While you can’t make imposter syndrome go away entirely, you can learn to quiet the inner critic and take action even when imposter syndrome is raging. Here are two simple actions you can start using today to combat imposter syndrome the next time it makes an unwanted appearance.

Call Out Your Inner Critic:

When you hear that negative, ruminating voice in your head saying that you’re not good enough, don’t know enough, and just WHO ARE YOU to think you can go do that big thing, stop and take a breath. Hear the inner critic talking and notice that it’s not you. It’s just a voice in your head. And you don’t have to pay attention to it.

For example, my imposter syndrome pops up most often when I’m called an expert (on imposter syndrome, of all things. Is there anything more ironic than getting imposter syndrome about being called an expert on imposter syndrome?) and when I’m sharing in public, particularly if I’m giving advice. My inner critic jumps right in telling me I don’t have a PhD in Psychology, I’m not really an expert, who are you to put yourself out there and think people will listen? Isn’t that arrogant and conceited of you!

I hear the inner critic. I feel the anxiety start to rumble up in my belly.  And then I stop. I tell myself that I’m just taking up a bigger space than I’m used to and that’s why imposter syndrome has shown up. It’s different and weird and uncomfortable – and also completely fine. Naming the inner critic doesn’t make it go away immediately, but it does make the inner critic lose power. It’s kryptonite for imposter syndrome.

Recover Fast When Doubt Strikes:

Imposter syndrome is going to happen. That’s inevitable. The goal is to shorten the time you spend circling in doubt and get back to a place where you can take action quickly. To do that, create a personalized doubt recovery toolkit. This isn’t anything fancy – just 3-5 activities that make you feel good and confident and grounded and ready to take on whatever is coming at you, no matter how much imposter syndrome wants to drag you down.

Hiking, cross-country skiing, listening to any podcast with Brené Brown, dancing and painting are all in my doubt recovery toolkit. They work wonders for me. If I’m feeling nervous before a big client call, all I have to do is turn on Lizzo’s Good As Hell and three minutes later I’m good to go. The imposter syndrome is gone.

Try these steps. Call out your inner critic. Know what’s in your doubt recovery toolkit and pull out one of the actions the next time imposter syndrome shows up. Most importantly, however, is giving yourself grace. Imposter syndrome is normal. Don’t beat yourself up if you call out your inner critic and it’s back again two minutes later. Call it out again. And again. As many times as it takes. This is all a practice. Be kind to yourself.

Heather Whelpley is a speaker, coach, and writer that works with overachievers, perfectionists, and people pleasers to let go of expectations and create their own rules for life. You can dig deeper into imposter syndrome through her online course, The Five Steps To Overcome Imposter Syndrome.

Digitally Upskilling Your Way to a Promotion

Online and in the personal development world, ‘upskilling’ seems to be the word of the moment. The dictionary defines it as the “process of learning new skills or teaching workers new skills”. Key to what we’ll be delving into in this post is the word ‘skills’ – not qualifications, not certificates but skills. Upskilling isn’t going back to college or even attending evening classes, necessarily. The thing about upskilling is that it’s a flexible way to learn and is usually undertaken digitally, in your own time. High potential employees who are stagnated, bored, clamoring for a promotion or itching to career-jump are the ideal poster kids for upskilling their way up the ladder. 

But what else can you do to help increase your chances of promotion?

1. Work out what it is you really want

Before you start looking to 2020 with big aspirations and goals, take some time to work out what those are in detail. Do you want an entirely new role? Are you looking for new challenges in your current role? Or are you aiming high and setting your sights on a promotion?

Once you’ve nailed down exactly what it is you’re aiming for, you can start to examine the gap between your goal and your current position.

2. Work out why you’re not getting it

Examine your resume: where could you bolster your skills-base or previous experience to put you on the right track? Perhaps your experience and previous job roles have perfectly prepared you for the next step, but you’re lacking in confidence. Maybe your interview skills need some brushing up on, or you haven’t been getting the right training from your current company. Don’t be too critical of yourself, but do some industry research to help focus your efforts.

3. Start by positioning yourself better

A lot of the promotion game is about confidence and executive presence. From how you hold yourself and how you dress, to how effectively you communicate and deliver presentations. Your educational background isn’t the be all and end all – progression often comes down to negotiation, tenacity and grit! Develop a ‘don’t ask, don’t get’ attitude – could it be possible that no one even knows you’re on the hunt for a promotion?

4. Show initiative 

One of the most underrated personality traits is that old resume cliche: the ‘self-starter’. But, it’s still a surefire way to stand out. The World Economic Forum estimates that more than half of all employees will require significant reskilling by 2022 – so what if you were appropriately reskilled by the end of 2020? What’s more, what if you did it on your own time. Companies value employees that focus on what they can offer their job role – not what the company can offer them. If you’re not relying on company time to upskill yourself, that personal development will not go to waste. Like a gift that keeps on giving, improving your executive skills is for life – skills take you from job role to job role, and even permeate your personal life. I mean, who doesn’t want to be better at communicating what they want?

5. Package yourself up!

Now you know what you want, why you don’t have it and where you need to improve, it’s time to build the final product – YOU! You can’t change your life overnight, but you can start making strides towards the future you desire… right now. Start searching for digital courses you can take from home, specifically targeted to your focus areas. 

Asking for Help at Work – How You Can and Why You Should

It’s OK to ask for help. Actually, it’s encouraged. If you want to be successful and accomplish your goals, you need to ask for what you need. Whether that’s a pay raise, more responsibility, or help on a project. Not sure where to start? We’re here to help.

Why Ask for Help

Since when did asking for help at work become a bad thing? You may not want to come across as annoying or unintelligent, but speaking up is likely to have the opposite effect. At the end of the day, your company is a team, and everyone on the team needs to succeed so the company can flourish. Asking for help, when warranted, can increase the quality of your work product, overall operational efficiency, and customer satisfaction. When you’re performing your job well, you’re one step closer to achieving your goals.

So, when should you ask for help, and why should you? Let us explain.

When to Ask for Help

Asking for help does not mean you’re admitting weakness or failure. When done correctly, you’ll likely be praised for your efficiency because you’re not stuck spinning your wheels. You’re not expected to know everything. But you also don’t want to be bothering your boss and coworkers with your questions all the time. So it’s key to find a delicate balance between asking for help and figuring it out on your own.

First, try your best to figure out your question or problem on your own. As a rule of thumb, if you can easily Google it, don’t interrupt someone else’s workday to ask for help. Do what you can to solve your problem using the resources available to you before you seek help from others.

If you spend a reasonable amount of time researching an answer to your question but still come up short, then it’s time to ask for help. Remember, helping out a two-way street. Offer your advice and input when you can, and others are more likely to return the favor.

Here are a few scenarios where it makes sense to ask for help.

When you’re new to a company or a role. It’s expected that you don’t know what you’re doing. Instead of acting like you know it all, ask for help. You already have the job, so make sure you set yourself up for success to do it well.

When you have too much on your plate. If you’re overloaded and overwhelmed, don’t be afraid to say so. Approach your manager with what you’re working on and ask how to best prioritize the tasks or see what deadlines can be pushed back. They’ll appreciate your honesty and transparency.

When you made a mistake. If you made a mistake, big or small, and need help figuring out how to fix it or handle the situation, ask. It’s OK not to know how to navigate a tricky situation.

When you need advice. If you’re seeking mentorship or input on a project, chances are there’s someone who’s done it before or at least something similar. Ask for a few minutes of their time to get your wheels turning and to get the ball rolling.

When you have no idea what you’re doing. Sometimes no matter how hard you try, you just don’t know what you’re doing. That’s OK. We’re human. Ask for help.

How to Ask for Help

Get Clear on Your Ask

Once you’ve exhausted all the resources you have available to you, get clear on your ask. What is it that you need help with? Is it a question answered, assistance with a project, or guidance on your responsibilities? Knowing exactly what you need will help you be direct in your request to ensure you walk away from the conversation with the information you need.

Find the Right Person

Once you’re clear on what you need help with, determine the right person to ask. Don’t always assume the best person to ask is your manager or their boss. Sometimes your peer or a coworker in a different department can assist you. Reach out to this person and ask for a few minutes of their time. Provide them with enough background information about what you need help with so they don’t walk into the discussion blind.

Get Prepared

You have time scheduled on their calendar, now brainstorm any and all questions you want to ask them pertaining to your situation. The goal is to walk into the conversation prepared so you can walk away feeling confident about how to tackle your project, issue, or question. Taking the time to plan upfront will make sure you get the most out of the meeting.

Be Authentic

When you’re in the meeting asking for help, be genuine in your ask. Explain your situation, how you tried to approach it yourself, and how you think the person can help. Ask them your questions and really listen. Most people are more willing to help than you may think. They’re taking time out of their day to help you, so be appreciative of their input and advice. When a company culture is created where asking for help is encouraged, everyone wins.

Admitting you need help can be difficult, but to advance your work and your career, it’s essential. Once you get in the habit of helping others and asking for help in return, you’ll find that your team, your career, and your work will thrive.

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