Technical Account Manager

Planteneers

About the job

If you are looking to have fun working with plant-based products and engaging with customers and live in the surrounding Chicagoland area, let’s talk. Planteneers is hiring a Technical Manager who is responsible for providing ongoing technical and product development support for existing customers as well as developing new accounts as opportunities arise. In this role, you will work cross functionally as part of the Planteneers team to address customer inquiries and build relationships across all levels with companies in the food and beverage industry. Experience with functional ingredients and or working knowledge of either meat and or dairy alternative products. Some travel involved and should be comfortable engaging with customers directly, creating a process and project leadership while following up on current and future projects.

If you have interest in applying, please email your resume and cover letter to apumo@planteneers.com

What You'll Do

As a Technical Account Manager, Your Responsibilities Will Include

• Respond to all inquiries from customers. As needed, support outside sales & business development, marketing and customer service teams in addressing requests.
• Manage assigned accounts and develop new opportunities as they arise. Assist in qualifying new leads and access their technical needs as a functional ingredient expert in regard to plant based categories such as meat and dairy.
• Collaborate with the Planteneers North American team members to provide sustainable solutions related to customer projects and inquiries.
• Work cross functionally within the larger Planteneers network to provide customers with current and relevant information pertaining to such topics as available services, supply, nutritional guidelines and new materials.
• Lead and manage all aspect of assigned customers and potential customers plant-based initiatives and projects.
• Lead and assist in any product development project
• Stay abreast of current trends, market conditions, and technological advances in the plant-based segment
• Provide product development and technical support to key customers
• Visit customers with field sales and/or attending trade events as needed

Preferred Qualifications

A bachelor’s degree in a science-related field required, Food Science degree preferred.
Prior customer engagement experience in the food and beverage industry and or culinary experience helpful.
Kind, courteous, thoughtful, selfless and purpose driven. Come with the ability to laugh and have a sense of humor. We are here to work together and are defined by “why” we do what we do.• Strong attention to detail with ability to organize, prioritize, and effectively use your time and resources within a rapidly changing environment.
Strong communication skills (both verbal and written), presentation, organizational and time management skills.
Purpose driven and team mindset
Up to 20 – 30% travel required.

About us

Decades of Stern-Wywiol Gruppe experience in food and process technology, especially by our sister company Hydrosol, are in our DNA. Planteneers bundles all the key capabilities in the manufacture of plant-based foods, with an unmatched bandwidth of knowledge on applications, raw materials and textures. With this uniquely comprehensive toolbox we develop plant-based meat, dairy and deli alternatives for food manufacturers around the world. From the choice of raw materials for custom functional systems to pilot tests to upscaling for mass production, we offer everything from a single source. Nobody but Planteneers can do that.

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